Troubleshooting - VQ OrthoCare BioniCare Hand System Manual De Instrucciones

Troubleshooting

Problem: Signal Generator displays the "OPEN" message.
This is a common occurrence that can be easily corrected. The OPEN
message is an indication that there is an incomplete circuit within the
electrical system. The circuit consists of the Signal Generator, generator
dock, conductors and glove. If one piece of this circuit is not connected,
the signal Generator will read OPEN.
1.
Check all connections to the signal generator, generator dock and glove.
2. Make sure that the battery door is properly closed.
3. Make sure that the device is securely snapped into the plastic case of
the generator dock.
4. Use a new set of conductors if they show signs of wear or are more than
7 days old.
5. If after you've checked these solutions the Signal Generator still reads
OPEN, phone Patient Services.
Problem: Your skin has a rash or irritation.
To prevent escalation of the rash, immediately stop using the device until
the rash or irritation clears up. If possible, determine the source of the
problem. Many patients find relief by treating the area with an over-
the-counter hydrocortisone cream until the rash is gone, usually in 5-7 days;
you may choose to check with your doctor. Some patients may be allergic
to the conductors or glove fabric. In all cases, stop using the device until
the rash is gone. Once your rash has completely healed, resume treatment.
If the rash re-appears, in the US, call our Patient Services Center toll-free
at 1.800.444.1456. Outside the US, please contact your BioniCare provider
or your healthcare practitioner. Warning: Continued use of the device with
a rash may worsen the condition to the point of causing blisters, open sores or
infection. Notify your physician if your rash has worsened even after you've
stopped using the device.
BioniCare Hand System
®
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