8 Contact
8
Contact
If you have technical problems with our products, please contact the SMA Service Line. The
following data is required in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Optional equipment, e.g. communication products
• Detailed description of the problem
• Inverters:
– Device type
– Serial number
– Firmware version
• Detailed description of the problem
Deutschland
SMA Solar Technology AG
Österreich
Niestetal
Schweiz
Sunny Boy, Sunny Mini Central,
Sunny Tripower, Sunny High-
power: +49 561 9522‑1499
Monitoring Systems
(Kommunikationsprodukte):
+49 561 9522‑2499
Hybrid Controller:
+49 561 9522-3199
Sunny Island, Sunny Boy Stor-
age, Sunny Backup:
+49 561 9522-399
Sunny Central, Sunny Central
Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
France
SMA France S.A.S.
Lyon
+33 472 22 97 00
SMA Online Service Center :
www.SMA-Service.com
16
STP50-40-COM-RM-xx-10
Belgien
SMA Benelux BVBA/SPRL
Belgique
Mechelen
België
+32 15 286 730
Luxemburg
for Netherlands: +31 30 2492
000
Luxembourg
SMA Online Service Center:
Nederland
www.SMA-Service.com
Česko
SMA Service Partner TERMS
a.s.
Magyarország
+420 387 6 85 111
Slovensko
SMA Online Service Center:
www.SMA-Service.com
Türkiye
SMA Service Partner DEKOM
Telekomünikasyon A. Ş.
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
Ελλάδα
SMA Service Partner AKTOR
FM.
Κύπρος
Αθήνα
+30 210 8184550
SMA Online Service Center:
www.SMA-Service.com
SMA Solar Technology AG
Replacement Manual