Operational malfunctions / Troubleshooting
10.2.3
Error code series 300
Fault description Cause
Error 300
Incorrect version of language file.
Error 301
Incorrect version of resource file.
Error 302
Operating data - no totals files.
Error 303
Operating data - fault in totals files. Data is reset automatically. No further
Error 304
Operating data - start of recording
cannot be determined.
Error 305
Pulse memory not set in pulse
mode and determined metering
capacity above 100%.
Error 306
Metering monitoring
Error 307
Metering controller
Error 308
Alarm data - start of recording
cannot be determined.
Error 309
Log data - start of recording cannot
be determined.
Error 310
The checksums of parameter files
are no longer correct.
Error 311
If the measured current does not
move in the limits of Namur NE43
convention, the error is triggered.
This applies only to 4-20 mA and
20-4 mA setting.
Error 312
Metering head is loose.
Tear in diaphragm.
417102276 Rev. 3-01.2019
Remedy
Perform a software update.
Contact the customer service
department.
Perform a software update.
Contact the customer service
department.
Data is reset automatically. No further
action required!
action required!
Data is reset automatically. No further
action required!
Set the pulse memory.
Pump size too small.
Contact customer service.
Check the metering capacity.
Check the valves.
Check flow.
Check the metering capacity.
Check the valves.
Check flow.
Data is reset automatically. No further
action required!
Data is reset automatically. No further
action required!
The pump is automatically reset to
factory setting and re-started. Then, the
pump must be reconfigured.
Check current input and re-start the
pump. No further action required!
Tighten the metering head fastening
screws crosswise (2 Nm).
Replace diaphragm.
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