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  • MEXICANO, página 62
POSSIBLE TROUBLESHOOTING
11) The pellet DOES NOT enter the crucible:
The feed screw is empty:
fill the feed screw by pressing the + and – keys
simultaneously.
The pellets are blocked in the hopper:
use a vacuum cleaner to empty the pellet hopper.
The gear motor is broken
The feed screw safety thermostat 'disconnects' the
electrical supply of the gear motor:
check that it has not overheated. Use a tester or a
temporary bridge to verify.
The water overheating safety thermostat 'disconnects'
the electrical supply of the gear motor:
check that the boiler-stove contains water.
After having removed the protective cap, press the button
on the back of the boiler-stove* to reset.
• In these cases, you MUST contact the DEALER before
re-igniting.
Warnings are shown until you intervene and press the 0/1
key on the control panel. It is recommended not to use the
boiler-stove before verifying that the problem has been
resolved.
It is important for the DEALER to know what warning
signal appears on the panel.
12) synoptic panel is off:
• check the power cable connection,
• check fuse (on power cable),
• check connection of flat cable to synoptic panel
13) Remote control not working:
• move closer to the boiler-stove
• check the battery and if necessary, replace it
14) Water is not hot enough:
• clean the hearth exchanger
Positioning and installation
• Room ventilation
• Only the boiler-stove outlet passes through the smoke channel/chimney flue
• The smoke channel has: a maximum of 2 curves – a maximum of 2 horizontal metres, at least 1.5 vertical metres
• The exhaust pipes are made of suitable material (recommended: stainless steel)
• When using any flammable materials (e.g. wood), all precautions have been taken to prevent a fire hazard
• The heating capacity has been appropriately assessed considering radiator efficiency: how many kW have been estimated to be
necessary???
• The hydraulic system has been declared to be compliant with the Ministerial Decree 37 ex Law No. 46/90 by a qualified technician.
Use
• Good quality, dry wood pellets are used (diameter 6 mm) (maximum permissible humidity 8%).
The chimney pot and ash compartment are clean and well positioned.
• The cleaning rods are moved every day.
• The exchanger tubes and internal parts of the hearth are clean.
• o The smoke extract duct (see page 28) is clean.
• The bleeding process has been applied to the hydraulic system.
• The pressure (read on manometer) is approx. 1 bar.

CHECK LIST

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