The manufacturer warranty covers actual faults that may develop, but NOT minor complaints, e.g. noise from motor
run—ALL ELECTRIC MOTORS ARE AUDIBLE TO SOME EXTENT.
Ceiling fan tend to move during operation due to the fact that they are not generally rigidly mounted—if they
were, they could generate excessive ceiling vibration and stress on their Mountings.
Movement of a couple of centimetres is quite acceptable and does not suggest the fan will fall down.
Ceiling fans are mounted very securely on steel brackets with rubber cushioning or with ball-joints to allow free
movement.
Please note that all ceiling fans are not the same, even in the same model—some may move more or less
than others.
Threaded components working slighting loose or blade carriers even slightly bent due to vigorous cleaning or
bumping can cause extra wobble and noise. THIS IS NOT COVERED UNDER WARRANTY- but a little care and
maintenance can reduce or prevent this problem.
This is outside the manufacturer's warranty. If a fan has a fault, it will be noticeable at all times. Naturally, when
everything is quiet at night, you will be more inclined to hear small noises, which may not be noticeable at other
times. Even slight power fluctuations and mains frequency signals superimposed in your electricity supply may
cause a change in fan motor noise, this is normal.
Except for actual fault in manufacture, which are extremely rare. FAN LIGHTS AND GLOBES ARE NOT
COVERED UNDER YOUR FAN WARRANTY. Noises and vibration etc. are often more accentuated when a fan
light is fitted.
For instance a fan light glass that has not been tightened or worked loose can cause a rattle. Again, care and
maintenance will reduce this.
The fan must be installed so that the blades are more than 2.3 meters above the floor.
All electrical connections must be made by a licensed electrician.
All electric motors, including fans make some noise and may feel hot if touched—this is not a fault.
Some fan wobble more than other—even in the same model.
Fan lights can rattle, but are not covered under warranty
Fan wall controller make slight buzz and get warm especially on lower setting.
All these occurrences are not covered by the manufacturer's warranty.
WARRANTY SERVICE
WOBBLE
NORMAL WEAR AND TEAR
BUMP-IN-THE NIGHT
FAN LIGHT
WARNING
NOTES TO INSTALLERS
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