Troubleshooting Your Kube - Kinetico Water Systems kube14 Manual Del Usuario

Troubleshooting Your Kube

Why am I not getting any water out of my faucet?
1. Make sure you turned your cold water valve back on.
2. After initially running cold water through your faucet for 5 minutes, some carbon particles may
have collected and plugged up your faucet's aerator. Remove the aerator and clear away any
particle build up. Replace the aerator and try your faucet again.
3. Hydrant flushing might be taking place in your area which can cause debris in the water that
could potentially clog your Kube. If you have noticed debris in any of your other faucets, change
your Kube cartridges. Whenever you see signs for hydrant flushing, remember to put your Kube
in by-pass mode to protect your filters.
4. You may need to change your filters. If the indicator gauge is showing red, they need to be
changed. Or if you have used the same filters for more than 1 year, they need to be changed.
5. Certain water types contain high levels of solids, which can be seasonal. High solids may quickly
load on your Kube filters and reduce the flow of water from your faucet. Kube is doing its job
and keeping these contaminants out of your drinking water. Replacing your Kube filters will
return flow to the initial rates.
Why can't I turn the blue by-pass knob?
1. Make sure the filters are turned all the way until the cartridge cap indicator points to the lock
icon.
2. If you tried to turn the filters when they were locked, you may have broken the knob and/or your
Kube.
3. Check to make sure you are turning the knob in the right direction. Refer to the installation
instructions.
4. Check to make sure you have two cartridges installed. The knob will not turn without both filters
installed, correctly.
Why is there water around my Kube?
1. Make sure that you do not have any loose connections.
a. Adapters are leaking: Tighten adapters
b. Elbow fittings are leaking: Make sure fittings are completely engaged. Make sure tubing was
cut straight. If you need to remove tubing and cut again, push collet against the fitting and
pull the tubing out at the same time.
2. The Kube needs to sit on a flat and level surface to prevent water from spilling out of the bottom
tray after filter changes.
3. Make sure your bottom tray is not overflowing. Always remember to check your tray after filter
changes and after using your Kube's by-pass feature.
Why is the indicator gauge showing red through the window?
1. This means your filters have been exhausted, and it's time to replace them.
Why can't I get my cartridges out?
1. Make sure the blue knob is pointing to the by-pass icon
2. Make sure you are turning the cartridges in the correct direction (counterclockwise), and the
tabs on the cartridge body are aligned with the holes on the face of the Kube.
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