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Troubleshooting Your Kube (cont.)
Why is my knob spinning freely (360 degrees) and not letting me remove
my cartridges?
1. You may have broken the by-pass feature. Call 1-800-544-4233.
Why didn't my indicator gauge reset to all blue after I replaced my filters?
1. Call 1-800-544-4233.
Frequently Asked Kube Questions
What makes the Kube better than existing Do-It-Yourself (DIY) water
filter solutions?
The Kube costs less per gallon, doesn't disturb the look of your kitchen, uses your existing faucet
without any modifications, provides terrific flow, filters water on-demand, is super easy to install and
provides superior protection against a host of contaminants.
Are the Kube's claims certified?
The Kube is WQA Certified (Water Quality Association) to NSF/ANSI standards for a broad range of
contaminant removal along with system certifications covering materials and performance claims.
What exactly is the Kube taking out of my water?
The Kube is certified to significantly reduce Chlorine, Lead, Mercury, MTBE, Cysts, and VOCs that
may be present in your water. A full list of contaminants can be found in the performance data sheet.
Kinetico tested the Kube for the reduction of pharmaceuticals in the water; however, no certification
currently exists for these emerging contaminants.
Does the Kube remove healthy minerals from my water?
No, the Kube removes a host of harmful contaminants that may be present in your water, but unlike a
reverse osmosis system, it leaves the minerals in.
Do I have to drill my countertop to install a separate faucet for the Kube?
No! The Kube provides filtered water straight from your existing faucet.
Where does the Kube go?
The Kube was designed to fit in any standard sink cabinet. Wherever you want filtered water, the
Kube can go, whether it's your kitchen or bathroom or both!