When certain operating anomalies occur, a flashing
button displays at the right end of the action bar.
To access potential solutions, press the
Follow the instructions shown on the touch screen in order.
If the problem persists, contact Sophysa Customer Service
at contact@sophysa.com or contact your local distributor.
16.2. ERROR CODES
If the "Help" function is not accessible, refer to the following
troubleshooting table:
SYMPTOMS
POSSIBLE CAUSES SUGGESTED ACTIONS
Monitor and patient
Patient bedside
bedside monitor
monitor not calibra-
pressuring readings
ted.
do not match.
Pressure cable not
suitable.
Monitor and patient
Patient bedside
bedside monitor
monitor incorrectly
temperature read-
configured.
ings do not match.
Temperature cable
not suitable.
Monitor and patient
bedside monitor
temperature units
are different.
No metering of the
Failure of the real
implantation dura-
time clock.
tion after 1 day or
metering blocked.
No trace or pres-
Pressure cable not
sure value on the
properly pushed in.
patient bedside
monitor, but these
values are dis-
Pressure cable de-
played on the Moni-
fective.
tor.
Patient bedside
monitor operating
error.
No temperature val-
Temperature cable
ue on the patient
not properly pushed
bedside monitor,
in.
but the average
temperature is dis-
Temperature cable
played on the Moni-
defective.
tor.
Patient bedside
monitor operating
error.
button.
Disconnect the pressure
cable, and repeat the pa-
tient bedside monitor
calibration sequence as
described in Section 9.7.
Connecting and Calibrat-
ing the Patient Bedside
Monitor (p. 22).
Make sure that the pres-
sure cable corresponds
to the patient bedside
monitor.
Configure the patient
bedside monitor temper-
ature input to a YSI400
series thermistor.
Make sure that the tem-
perature cable corre-
sponds to the patient
bedside monitor.
Set the temperature
measurement unit in °C
or °F on both devices.
Return the equipment to
Sophysa.
Check pressure cable
connections between the
patient bedside monitor
and the Monitor.
Change the pressure ca-
ble.
Check the correct opera-
tion of the patient bed-
side monitor.
Check temperature cable
connections between the
patient bedside monitor
and the Monitor.
Change the temperature
cable.
Check the correct opera-
tion of the patient bed-
side monitor.
SYMPTOMS
POSSIBLE CAUSES SUGGESTED ACTIONS
The Monitor is auto-
The Monitor has re-
matically in standby
mained in standby
mode.
mode (message
"CONNECT CATH-
ETER") for more
than 5 minutes.
Message "CATHE-
Failure of the Cathe-
TER ZERO FAIL-
ter zeroing proce-
URE-CHANGE
dure.
CATHETER".
Defective Catheter.
The patient monitor
The patient monitor
displays the value
calibration proce-
"360" or the mes-
dure has not finished
sage "Abnormal"/
so the Monitor
"Over range" and
sends the abnormal
value "360 mmHg"
the Monitor displays
a pressure value.
as an information
message to the pa-
tient bedside moni-
tor.
The pressure error
Abnormal pressure:
code "---" is dis-
pressure display lim-
played on the Moni-
its exceeded.
tor and a message
"Abnormal"/"Over
Defective catheter
Range" or the value
extension cable.
"360 mmHg" is dis-
played on the pa-
Defective Catheter.
tient bedside moni-
tor.
Temperature error
Temperature abnor-
code "--,-" or "---.-"
mal: temperature
is displayed on the
display limits excee-
Monitor and a mes-
ded.
sage "Abnormal"/
"Over range"/"-?-"
Defective catheter
is displayed on the
extension cable.
patient bedside
monitor.
Defective Catheter.
Abnormal pressure
Incorrect implanta-
value in relation to
tion of the Catheter.
the condition of the
patient observed by
the practitioner.
Defective catheter
extension cable.
Defective Catheter.
Abnormal tempera-
Incorrect implanta-
ture value in relation
tion of the Catheter.
to the condition of
the patient ob-
served by the prac-
titioner.
Defective catheter
extension cable.
Defective Catheter.
Make sure the Catheter
is properly connected.
Disconnect and recon-
nect the Catheter, and
restart the Catheter zero-
ing sequence as descri-
bed in Section 9.3. Zero-
ing the Catheter (p. 20).
Change the Catheter.
Repeat the calibration
procedure from the start
and ensure the values 0,
30 and 60 mmHg are
sent successively in ac-
cordance with the proce-
dure described in Sec-
tion 9.7. Connecting and
Calibrating the Patient
Bedside Monitor (p. 22).
Check the Catheter im-
plantation.
Investigate the cause of
the abnormal pressure.
Change the catheter ex-
tension cable.
Change the Catheter if
the error message per-
sists.
Check the Catheter im-
plantation.
Investigate the cause of
the abnormal tempera-
ture.
Change the catheter ex-
tension cable.
Change the Catheter if
the error message per-
sists.
Check the Catheter im-
plantation.
Investigate the cause of
the abnormal pressure.
Change the catheter ex-
tension cable.
Change the Catheter if
the error message per-
sists.
Check the Catheter im-
plantation.
Investigate the cause of
the abnormal tempera-
ture.
Change the catheter ex-
tension cable.
Change the Catheter if
the anomaly persists.
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