Stryker EMS, a division of the Stryker Corporation, offers two distinct warranty options
in the United States:
One (1) year parts and labor. Under this option, Stryker EMS warrants to the original
purchaser that its products should be free from manufacturing non--conformances that
affect product performance and customer satisfaction for a period of one (1) year after
date of delivery. Stryker's obligation under this warranty is expressly limited to supply-
ing replacement parts and labor for, or replacing, at its option, any product that is, in
the sole discretion of Stryker, found to be defective.
Two (2) year parts. Under this option, Stryker EMS warrants to the original purchas-
er that non--expendable components of its products should be free from manufactur-
ing non--conformances that affect product performance and customer satisfaction for
a period of two (2) years after date of delivery. Stryker's obligation under this warranty
is expressly limited to supplying replacement parts for, or replacing, at its option, any
product which is, in the sole discretion of Stryker, found to be defective. Expendable
components, i.e. mattresses, restraints, IV poles, storage nets, storage pouches, O2
straps, and other soft goods, have a one (1) year limited warranty with this option.
Under either warranty option, Stryker Medical EMS products are designed for a 5 year
expected service life under normal use, conditions, and with appropriate periodic
maintenance as described in the maintenance manual for each device. Stryker war-
rants to the original purchaser that the welds on its EMS products will be free from
structural defects for the expected 5 year life of the EMS product as long as the original
purchaser owns the product. Original purchasers will also obtain a three (3) year limit-
ed parts warranty for the X frame components of the MX--PRO R3 stretcher provided
they also purchase X--frame guards at the time of the original purchase and the guards
are installed on the MX--PRO before it is put into service.
If Stryker requests, products or parts for which an original purchaser makes a warranty
claim, the purchaser shall return the product or part prepaid freight to Stryker's factory.
Any improper use or alteration or repair by unauthorized service providers in such a
manner as in Stryker's judgment affects the product materially and adversely, shall
void this warranty. Any repair of Stryker products using parts not provided or autho-
rized by Stryker shall void this warranty. No employee or representative of Stryker is
authorized to change this warranty in any way.
This statement constitutes Stryker EMS's entire warranty with respect to the aforesaid
equipment. STRYKER MAKES NO OTHER WARRANTY OR REPRESENTATION EI-
THER EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH HERIN. THERE IS NO
WARRANTY OF MERCHANTABILITY AND THERE ARE NO WARRANTIES OF FIT-
NESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL STRYKER BE LI-
ABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARIS-
ING FROM OR IN ANY MANNER RELATED TO SALES OR USE OF ANY SUCH
EQUIPMENT.
Warranty
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