Troubleshooting - ResMed S9 Serie Manual Clínico

Troubleshooting

If there is a problem, try the following suggestions. If the problem cannot be solved, contact your
equipment supplier or ResMed. Do not attempt to open the device.
Problem/Possible cause
No display
Power is not connected.
The DC plug is partially inserted into
the back of the device or inserted
too slowly.
The S9 VPAP Tx and H5i are not
connected correctly.
Insufficient air delivered from the device
Air filter is dirty.
Air tubing is not connected properly.
Air tubing is blocked, pinched or
punctured.
Mask and headgear are not
positioned correctly.
Incorrect air tubing selected.
The H5i flip lid is not latched
correctly.
The H5i flip lid seal is not fitted
correctly.
Mask vents might be blocked.
EPAP may be set too low.
There is excessive leak.
Pressure rises inappropriately
Talking, coughing or breathing in an
unusual manner.
Mask cushion is buzzing against the
skin.
Cushion seated incorrectly causing
excessive leak.
Displays message:
Device has been left in a hot
environment.
There is a fault in your ClimateLine
or ClimateLine
MAX
Displays message:
Device has been left in a hot
environment.
26
Solution
Ensure the power cord is connected and the power outlet (if
available) is on.
Fully insert the DC plug.
Ensure that the S9 VPAP Tx and H5i are securely attached.
Replace air filter.
Check air tubing.
Unblock or free the air tubing. Check the air tubing for
punctures.
Adjust position of mask and headgear.
If you are using the SlimLine, Standard or 3 m air tubing ensure
that you have the correct air tubing selected via the menu.
Close the flip lid ensuring that it clicks into place.
Make sure the flip lid seal is facing the right way up and fitted
securely.
Check if you have sufficient venting. Unblock mask vents if
necessary.
Adjust EPAP settings.
Adjust position of mask and headgear.
Avoid talking with a nasal mask on, and breathe as normally as
possible.
Adjust the headgear.
Adjust headgear or re-fit cushion.
Heated tube fault, replace tube
Allow to cool before re-use. Disconnect the power cord and
then reconnect it to restart the device.
Discontinue using your ClimateLine or ClimateLine
heated air tubing. air tubing and contact your service provider. Use SlimLine,
Standard or 3 m air tubing in the interim.
High temperature fault, refer to user manual
Allow to cool before re-use. Disconnect the power cord and
then reconnect it to restart the device.
heated
MAX