Statement of Warranty
General Terms and Conditions
Hozelock provides a manufacturer's warranty to the initial
purchaser for each new product produced by Hozelock that
is sold by an authorised Hozelock supplier in Australia or New
Zealand. This warranty provides such initial purchaser with a
guarantee against faulty workmanship in manufacture and/
or defective components for the warranty period from the
date of purchase.
The benefits given by this manufacturer's warranty are in
addition to other rights and remedies of the consumer under
a law in relation to the goods to which this warranty relates.
Making a Claim
If any product supplied by Hozelock is found to be defective
due to faulty manufacture and/or defective components
within the warranty period, Hozelock will repair or replace the
product to the customer providing:
• proof of purchase is provided to Hozelock or its authorized
supplier of the relevant goods.
• the fault is not caused by misuse, neglect, adjustments
and/or modification by the consumer.
• the consumer presents the defective product at the
premises of the authorised supplier of that relevant
Hozelock product.
• failure has not occurred through normal wear and tear.
The product will be repaired or replaced at Hozelock's cost
however any costs incurred to obtain warranty consideration
or service is the consumer's responsibility, including shipping
and handling, travel expense, lost time, or pick up and
delivery.
Australia
Our goods come with guarantees that cannot be excluded
under the Australia Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
This warranty is provided by
Hozelock Australia Pty Ltd (ABN 83 154 891 648).
Unit 22 / 456 St Kilda Road, Melbourne, Victoria 3004.
Phone: 1300 275175
Email: australiamail@hozelock.com
New Zealand
The manufacturer's warranty is in addition to the rights and
remedies provided by the New Zealand Consumer Guarantees
Act.
Distributed in New Zealand by:
Horticom (Company No. 463657)
651 Rosebank Road, Avondale, Auckland 1026.
Phone: 09 828 4408
Contact Details
For product advice please contact:
Hozelock Consumer Services,
Hozelock Ltd., Midpoint Park, Birmingham, B76 1AB.
Tel: 0121 313 1122
www.hozelock.com
Troubleshooting
Issue
Problem
Weak or
Sprayer
no spray
will not
pressurise
Loss of
pressure
Obstruction
Distorted
Obstruction
Spray
Leaks
Build up of
sediment
or foreign
matter on
sealing
surfaces
Worn or
damaged
'O' rings or
washers.
Handle
Faulty non
rises
return valve
F
Merci d'avoir choisi un pulvérisateur de qualité Hozelock.
Vous avez la garantie de nombreuses années de service
fiable avec ce produit.
Instructions & Avertissements
• Ce pulvérisateur est destiné à être utilisé pour des
solutions à base d'eau, d'insecticides, de fongicides, de
désherbants & de fertilisants
• Il est impératif de suivre les instructions du fournisseur
des produits chimiques, ainsi que les instructions fournies
avec ce pulvérisateur
• Vérifier auprès du fabricant du produit chimique que ce
dernier peut être appliqué à l'aide d'un pulvérisateur.
Solution
Ensure all connections are tight
Check 'O'-rings and seals are
lubricated and show no signs
of wear or damage – replace if
required (see notes F, G and H)
There could be a blockage in the
nozzle, the trigger or the outlet
hose
There could be debris in the
nozzle
Check 'O'-rings and seals are free
from dirt – Clean or replace if
required
Check 'O'-rings and seals are free
from wear or damage – replace
if required
This stops the compressed air
in the container from escaping
back into the pump
If faulty, the pump handle
will rise when the container is
pressurized. To remove the valve,
lift the edge and pull (NB take
care not to damage the sealing
face of the barrel. Replace with a
new valve by pushing firmly over
the centre hole)