5.3. TROUBLESHOOTING
Problem
No reception on the
monitor
No images are
displayed but sounds
are heard
Only black and white
images are
displayed
You cannot hear the
parent's voice in the
baby unit
The camera does
not transmit
You cannot hear the
baby on the parent
unit
Interference or poor
reception
Interference or poor
reception
Possible Cause
Camera not turned on
Monitor not turned on
Camera: not plugged in to the
power adapter
Monitor: The power adapter is
not plugged in or the battery is
low (check LED)
The VOX mode or the MD
mode are active
Monitor out or range
Connection lost between the
monitor and a camera already
linked
Low monitor battery power
(check LED)
Check whether the camera is
in night vision/infrared mode
The volume setting of the
baby unit is too low
The camera is not turned on
Camera: the power adapter is
not plugged in
VOX mode or MD mode are
active
The volume setting of the
parent unit is too low
The sensitivity setting of the
baby unit is too low
Other electronic devices may
be interfering with the signal
The camera and monitor may be
too far apart
The battery power may be too
low
The camera or monitor may be
placed too close to many metal
objects
Solution
Press and hold down button (III) for
2 seconds
Press and hold down the
power button (6)
Plug in the power adapter
Plug in the power adapter or
charge the battery
To see the monitored area
continuously, disconnect the VOX or
MD mode on the monitor.
Move the monitor closer to the
camera
Move the monitor closer to the
camera
Plug in the power adapter
or charge the battery
To see images in color, increase the
light level where the camera is located
Set the volume to the highest
level
Press and hold down button
(III) for 2 seconds
Camera: the power adapter is
VOX mode or MD mode
are active
Set the volume to the highest level
Increase the sensitivity setting in the
baby unit
Move them away from the device
Move the monitor closer to the camera
Plug in the power adapter
Move them away from the device
41
ENGLISH