TROUBLESHOOTING
Problems
There is no steam.
The steam flow is low.
Water runs through the holes
of the steam head.
The steamer takes a long time
to heat and/or ejects white
particles.
The Roll & Press system panel
is crooked.
The Roll & Press system panel
rolled back up while in use.
The hose makes a
gurgling noise.
Water is overflowing from
water tank.
If you have any further problems or queries please contact the Rowenta
Customer Relations Helpline - see details at the end of this leaflet.
Possible causes
The appliance has not been
turned on.
The hose has been obstructed.
There is no water left in the
water tank.
Your steamer has a build-up of
scale because it has not been
rinsed out regularly.
The hose has been
obstructed.
There is no water left in the
water tank.
The steam is not ready yet.
There is condensation in
the hose.
Your steamer has a build-up of
scale because it has not been
descaled regularly.
The panel didn't roll back
correctly.
The panel didn't roll back
correctly.
You are using the steam
head in a position close
to the ground and some
condensation occurs in the
hose.
You are using the steam
head in a position close
to the ground and some
condensation occurs in the
hose.
Check that the appliance has been plugged in correctly.
Next press the On/Off pedal, the power indicator light
located at the front of the appliance will come on.
Check that the hose is not bent or twisted. The device
will begin producing steam after approximately 60
seconds.
Switch off the appliance and fill the water tank.
See descaling process (Cleaning paragraph).
Check that the hose is not bent or twisted.
Switch off the appliance and fill the water tank.
The appliance will produce steam about 60 seconds
after it has been switched on.
Never use a steamer in the horizontal position. Hold
the hose vertically outstretched and wait for the
condensed water to return to the steamer.
See descaling process
(Cleaning paragraph).
Unroll the panel again and keep your hand on the
handle while rolling back to the top.
Make sure the Roll & Press handle is firmly locked
in the hook. It should not be moving horizontally or
vertically.
Raise the hose frequently during use and adjust the
pole to its maximum height in order to avoid
the formation of condensation.
Raise the hose frequently during
use and adjust the pole to its
maximum height in order to avoid
the formation of condensation.
17
Solutions