6 Troubleshooting
Event number
Message, cause and corrective measures
7619
Communication fault with meter unit > Check communication to meter
The inverter is not receiving any data from the energy meter.
Corrective measures:
• Ensure that the energy meter is correctly integrated into the same network
• For WLAN connection: Improve the WLAN connection quality (e.g. via
7702
Interference device
The cause must be determined by the Service.
Corrective measures:
• Contact Service.
8003
Active power limited derating
The inverter has reduced its power output for more than ten minutes due to ex-
cessive temperature.
Corrective measures:
• Clean the cooling fins on the rear of the enclosure and the air ducts on
• Ensure that the inverter has sufficient ventilation.
• Ensure that the ambient temperature +35°C (95°F) has not been
• Ensure that the inverter is not exposed to direct solar irradiation.
8101
8102
Communication disturbed
8103
The cause must be determined by the Service.
8104
Corrective measures:
• Contact Service.
48
STP33-62-US-41-BA-en_es-10
as the inverter (see energy meter manual).
WLAN repeater) or connect the inverter with the DHCP server (router) via
Ethernet.
the top using a soft brush.
exceeded.
SMA Solar Technology AG
User Manual