English
17 – CAUSES FOR OPERATING FAILURES OR ANOMALIES (TROUBLESHOOTING)
PROBLEMS
CAUSE
The machine does not work
1. There is no power
and the light ON/OFF switch
2. The main cable is not
does not turn on
plugged in correctly
3. The main cable is damaged
The light ON/OFF switch is
1. The safety thermostat needs to
lit and the water does not
be reset
heat up
2. The heating element is
interrupted or burnt out
During the delivery no coffee
1. There is no water in the
comes through
boiler
2. The coffee is too fine-grained
3. There is too much coffee
4. The coffee has been pressed
too much
The coffee is delivered too fast
1. The coffee is too coarse-
grained
2. There is not enough coffee
3. The coffee is not pressed
enough
4. The coffee is stale or not
suitable
The coffee is delivered in
1. The coffee is too fine-grained
drops
2. There is too much coffee
3. The coffee has been pressed
too much
Coffee leaks from between the
1. The filter-holder is not inserted
boiler unit and the filter-holder
properly
2. There is too much coffee in
the filter
3. The filter-holder edge has not
been cleaned
4. The gasket of the boiler unit
is worn
SOLUTION
1. Switch the power on
2. Plug the main cable properly
in the power socket
3. Refer to the SERVICE
CENTRE
for replacement
1. Remove the base-mat cap
(19) and press the red
button for thermostat reset
2. Refer to the SERVICE
CENTRE.
1. Add water in the boiler
2. Replace with a coarser
coffee blend
3. Reduce the amount of coffee
in the filter basket
4. Press the coffee less
1. Replace with a finer coffee
blend
2. Increase the amount of
coffee
3. Press the coffee more
4. Replace the coffee
1. Replace with a coarser
coffee blend
2. Reduce the amount of coffee
3. Press the coffee less
1. Insert it properly
2. Reduce the amount of coffee
3. Remove the coffee powder
from the edge of the filter-
holder
4. Refer to the SERVICE
CENTRE
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PROBLEMS
CAUSE
The froth does not form on the
1. The coffee blend is not
coffee
suitable for this type of
machine
2. The grinding is inadequate
3. There is not enough coffee
The coffee delivered is too
1.The machine had not reached
cold
the correct temperature
2. The filter-holder had not been
pre-heated
3. Scale present on the resistor
4. Partially burnt out resistor
5. The pressure switch does not
work within optimal values
The coffee delivered is too hot
1. The pressure switch does not
work within optimal values
The safety valve hisses and
1. The spring regulating into the
there is steam coming out
safety valve is blocked
of the valve or from the
2. The pressure switch does not
condensation basin
work within optimal values
The machine does not deliver
1. The machine has not reached
steam
the correct pressure
2. The holes of the steam pipe
ending are clogged
3. There is no water in the boiler
4. The steam pipe has not been
inserted properly
5. There are scale deposits on
the heating element
The machine is noisy
1.The coils of the heating
(vibrations)
element are too close
2. There are scale deposits on
the heating element
English
SOLUTION
1. Replace the coffee
2. Adjust the coffee grinding
3. Increase the amount of
coffee
1. Comply with the directions
listed in section 7
2. The filter-holder needs to be
heated up at the same time as
the water
3. Carry out decalcification
4. Refer to the SERVICE CENTRE
5. Refer to the SERVICE CENTRE
1. Refer to the SERVICE
CENTRE
1. Refer to the SERVICE
CENTRE
2. Refer to the SERVICE
CENTRE
1. Refer to the directions listed
in section 7
2. Clean the holes with a
needle
3. Add water in the boiler
4. Insert the steam pipe
properly
5. Carry out decalcification
1. Refer to the SERVICE
CENTRE
2. Carry out decalcification
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