CATEGORY 5: EXTREME USE (DOWNHILL, FREERIDE, DIRT)
Category 5 includes the use of bikes and their components under the conditions of categories 1, 2, 3 and 4 as well as in demanding, heavily blocked and extremely steep terrain,
which can only be mastered by technically experienced and very well trained riders. In this category, big jumps are to be expected as well as intensive use in bike parks or on
5
downhil tracks. With these bikes it is essential to ensure that after each ride an intensive check for possible damage is carried out. Pre-damages can lead to failure even if further
stresses are significantly lower. A regular replacement of safety-relevant components should also be considered. Wearing appropriate protective gear is absolutely essential. Long
travel full-suspension bikes but also dirt bikes characterize this category.
4.
GUARANTEE / CRASH REPLACEMENT
4.1
GUARANTEE
Beyond the legal warranty obligation, we voluntarily grant an additional guarantee of 3 years for aluminium frames and 5 years for carbon frames from the date of sale on our bicycle frames (from model year
2016). The statutory warranty remains unaffected. Any other or extended domestic rights of the purchaser are not affected by this warranty.The warranty covers all PROPAIN bicycle frames. The warranty of
the components is subject to the terms and conditions of the respective manufacturer and is not part of the warranty conditions listed here.The voluntary warranty applies only to the first purchaser of the
product and requires a copy of the original proof of purchase. Excluded from the guarantee are the painting or anodising of the frame, stickers, bearings, any parts subject to wear. The guarantee does not
apply to damage caused by improper use or use not in accordance with the intended purpose for the respective product as described on our website. In particular, these are, for example:
• Neglect of the product (insufficient care and maintenance)
• Changes to the frame (including engraving or painting)
• Additions and conversions of additional components not expressly approved by us or replacement of the components installed by us with components of a different type upon delivery
• Use of a bike without "bike park release" in the bikepark
• Continuous use of the bike with defective, poorly adjusted or worn out bearings and suspension elements
• Use of the product with a seat post pulled out beyond the minimum insertion depth
• Overstress caused by jumps, falls or other types of stress
• Bent or torn derailleur hangers (fixing point of the rear derailleur) are subject to the effects of e.g. placing the rear derailleur on a stone or similar and therefore do not constitute a case of
guarantee.