TROUBLESHOOTING
Issue
The fan appears slightly
tilted.
(Low Profi le Mount only)
The fan is noisy during
operation.
I need to reboot the fan.
I need to pair my remote
control with a diff erent fan.
The green LED on the
downlight is blinking
or the downlight is not
responding.
36
Remove the downtube screw caps and locate the pivot
bolt on the downtube. Loosen the bolt with a 5 mm hex
key to allow the fan to hang straight, and then re-tighten.
Reinstall the screw caps.
Bring the fan to a complete stop.
• Gently turn the airfoils by hand, making sure there
are no fan parts rubbing on the hub when the fan
rotates.
• Check all mounting and fan hardware. If loose,
tighten.
Press and hold the remote On/Off button until the LED
indicators start blinking. Within three seconds of the
LEDs blinking, press the On/Off button again. When the
LEDs stop blinking, the reboot is complete.
To pair a remote with a diff erent fan, press
until the LEDs blink. Make sure the remote is within
range of the new fan, and then press any button to pair.
This can occur when the downlight experiences an
electrostatic discharge. Use the remote to reboot the
fan or turn power to the fan off and back on.
Solution
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