FQA
You can find the answers in FAQs of our website. We will continually
update the questions which our clients concerning about. If you
have more questions, please visit our website
com, or contact us via
ieGeek.
Q1: How can I reset my camera?
A1:
① If your camera can't connect with CamHi or CamHipro APP,
press the reset button (please see Structure of Tail Line of
Electricity Supply) more than 20s under charging the factory
settings of camera will be restored.
② If your camera can connect with CamHi or CamHipro, you can
reset the camera on your app. Please follow below ins.
1) If you use CamHipro, you can enter the "Default setting", then
click "Reset".
2) If you use CamHi, you can enter the "System setting", then click
"Reset Camera".
Q2: I have selected 2.4GHz Wi-Fi and input Wi-Fi password correctly,
why does the camera still not connected to Wi-Fi?
A2:
① Please make sure the network you used in your IP camera and
the phone are the same one.
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