Publicidad
Idiomas disponibles
Idiomas disponibles
If all methods can't do anything, please contact us via
service@iegeek.com.
Q4: How to reconnect a disconnected camera which is installed on wall?
A4:
After the camera has been installed on the wall, it is not
necessary to remove the camera. You can use AP mode to
connect your camera.
Here are the steps:
① Delete the camera from your app first, then re-start your router.
② Press reset button for 20 seconds, you can see three cables on
your camera, the first one is for RJ45 port, the second one is for
power supply, the third one is reset button.
③ Wait for 1-2 minutes, the camera need to reboot at this time, you
don't need to do any things, just wait for it.
④ Access your phone's WLAN Setting, and find the Wi-Fi which
named IPCAM-XXXXX(such as this).
⑤ Input the password to connect this Wi-Fi (IPCAM-XXXXX), the
initial password is 01234567.
⑥ Back to CamHi or CamHipro app, click "Add Camera" - "Search
Camera From LAN".
⑦ After you connected your camera, please click "Wi-Fi setting"
"Wi-Fi Manager" to choose the Wi-Fi which you want to connect.
Q5: Why is there still only 14-second video after setting 900-second
video?
A5:
Alarm recording is just for 10-14 seconds. It's difficult for some
clients who use FTP storage to save a long video. But plan
recording can be set for 15-900 seconds.
Q6: Why does FTP just upload the pictures but no videos?
A6:
If you want to save videos to FTP, you need to insert a micro
SD card into your camera. Then the camera will save the alarm
recordings to your FTP.
Q7: Why the recording time does not sync with the actual time?
A7:
Please access "Time Setting" to select the right time zone
where the camera is install and notice whether the local time
is daylight-saving time. If the time is setting wrong, you may not
search the camera recordings.
Q8: Why I can't find my recordings?
22
Publicidad
