TROUBLESHOOTING &
FREQUENTLY ASKED QUESTIONS
PROBLEM SYMPTOM
POSSIBLE ISSUE
Battery is exhausted.
Display will not
No power
light up.
AC Adaptor is inserted
incorrectly.
Low
Display is dim
Power is low.
batteries
or shows
E 1 shows
Bluetooth pairing timeout.
E 3 shows
The cuff is not secure.
E 10 or
The monitor detected
E 11 shows
movement while measuring.
Error
message
The measurement
E 20 shows
process does not detect
the pulse signal.
The measurement was incor-
E 21 shows
rectly performed.
Battery power is too low
EEx shows
for proper inflation.
Warning
"OUT" shows
Out of measurement range.
message
Can't find device
Bluetooth device not
in Bluetooth
in pairing mode.
settings
Bluetooth
Pairing
Bluetooth device out
Device appears
of range.
connected but
not to correct
Device could be paired
smartphone
with another smartphone.
34
REMEDY
Charge the monitor
Make sure AC adapter
connection and wall plug are
properly plugged in.
Charge the monitor
Make sure that the smart
device's Bluetooth is on
and measure again; make sure
the Medline Health
app is open.
Make sure the cuff is applied
properly and remeasure. Please
refer to page 24.
Relax for a moment and then
measure again. Make sure that
the cuff is applied properly.
Please refer to page 24.
Loosen the clothing on the
arm and then measure again.
Make sure that the cuff is
applied properly. Please refer
to page 24.
Relax for a moment and then
measure again. Make sure that
the cuff is applied properly.
Please refer to page 24.
Charge the unit prior to using.
Relax for a moment
and then measure again.
The measurement result is out
of the measurement range (SYS:
60mmHg to 230mmHg; or DIA:
40mmHg to 130mmHg; or Pulse:
40-199 pulse/minute). Make
sure the cuff is applied properly
and try taking the measurement
again. Please refer to page 24.
Be sure that your Bluetooth
device is in "pairing mode."
See page 22.
Place Bluetooth device closer
to the smartphone being used,
usually 33 ft (10m) or less.
1) Disconnect Bluetooth on
other smartphone 2) Repeat
the pairing process to desired
smartphone. See page 22.
PROBLEM SYMPTOM
POSSIBLE ISSUE
Blood Pressure
Bluetooth is turned off on
Bluetooth
recording is not
Smart Device; Medline Health
Pairing
transferred to
app is not open; Pairing was
Smart Device
unsuccessful.
SPECIFICATIONS
3.7V 1000mAH Built-in rechargeable li-polymer battery,
Power supply
6V 1A AC Adaptor
Display mode
Digital LCD display V.A.86.1mm (L) × 24mm (W)
Measurement mode
Oscillographic testing mode
Rated cuff pressure: 0mmHg ~ 299mmHg (8.0kPa ~ 30.7kPa)
Measurement pressure: SYS: 60mmHg ~ 230mmHg
Measurement range
(8.0Pa ~ 30.7kPa) DIA: 40mmHg ~ 130mmHg (5.3kPa ~ 17.3kPa)
Pulse value: (40 – 99) beat/minute
Accuracy
Pressure: 5˚С to 40˚С within±3kPa (0.4mmHg) pulse value: ±5%
A temperature range of: +5°C to +40°C. A relative humidity range
Normal working
of: 15% to 90%, non-condensing, but not requiring a water vapor
condition
partial pressure greater than 50 hPa An atmospheric pressure
range of: 700 hPa to 1060 hPa
Storage & transportation
Temperature:-20°C to +60°C. A relative humidity range of ≤ 93%,
condition
non-condensing, at a water vapor pressure up to 50hPa
Measurement
About 22cm – 42cm
perimeter of the arm
Weight
Approx. 290g
External dimensions
Approx. 130.9mm x 73mm x 29.4mm
Attachment
AC Adaptor, user's manual
Mode of operation
Continuous operation
Degree of protection
Type BF applied part
IP22: The first number 2: Protected against solid foreign
objects of 12,5mm Ф and greater. The second number:
Protection against
Protected against vertically falling water drops when
ingress of water
enclosure titled up to 15°. Vertically falling drops shall have
no harmful effects when the enclosure is titled at any angle
up to 15° on either side of the vertical.
Software version
A01
Battery Powered Mode: Internally Powered ME Equipment AC
Device classification
Adaptor charged Mode Class II ME Equipment
WARNING:
No modification of this equipment is allowed.
REMEDY
Delete the device from the
'Known Devices' list and
reconnect the monitor. Please
contact our Product Support
team at (800) 289-9793
35