PROBLEM
The machine fails to produce espresso
coffee
The filter holder (C1) cannot be attached
to the appliance
The espresso coffee drips from the edges
of the filter holder (C1) instead of from
the holes
The espresso cream is too light (delivered
from the spout too fast)
The espresso cream is too dark (delivered
from the spout too slowly)
The coffee is cold
The Cold Brew drink is warm
On completion of the descale cycle, the
machine calls for a further rinse
The machine does not grind the coffee
CAUSE
No water in the tank (A7)
The OK indicator (B6) is alight, meaning
that the coffee circuit or the steam circuit
is empty
Blockage in the coffee filter (C3) or (C4)
Coffee ground too finely
The tank (A7)is not properly in place and
the valves at the bottom are not open
Limescale in the water circuit
The ground coffee has not been tamped
or the quantity is excessive
The filter holder is not correctly in place
The coffee spout gasket has lost flexibility
or is dirty
Blockage in the coffee filter (C3) or (C4)
The machine settings need to be
reappraised
The machine settings need to be
reappraised
A Cold Brew drink has been made
A hot drink was delivered shortly before
the Cold Brew
There water in the tank is not fresh
No ice in the glass
During the rinse cycle, the water tank
(A7) has not been filled to the MAX level
Foreign matter has found its way into the
coffee mill
27
SOLUTION
Fill the tank
Press the button associated with the OK
indicator to fill the circuit
Rinse the filters under running water
Adjust the quantity and grinding level
Press down lightly on the tank to open
the valves at the bottom
Descale as described in section "13.
Descaling"
Repeat phase 1 (section "4. Making cof-
fee") using less coffee. If you are using
the 1 cup filter, make sure the 1X light
(B5) is on.
Attach the filter holder correctly (fig. 19)
Contact a customer services centre to
have it replaced
• Rinse the filters under running water
• Adjust the grinding settings
See instructions in section "The "perfect
dose""
See instructions in section "The "perfect
dose""
When the OK indicator is blue, Cold Brew
Technology is selected
Before preparing the beverage, it is advis-
able to cool the coffee circuit by running a
trial Cold Brew delivery for a few seconds
Empty the water tank, rinse and fill with
fresh water
Put 3-4 ice-cubes in the glass as described
for the preparation of Cold Brew drinks
Repeat the rinse cycle (see section "13.
Descaling")
Turn the selector (A2) to 8 and remove
all beans with a vacuum cleaner until
the beans container (A3) is empty and
clean. If the problem continues, contact
customer services
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