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Alarm signals, causes and possible remedies
Alarm
ALL 11
INSUFF. DRAUGHT
ALL 12
CLEANER FAULT
Every alarm causes the appliance to switch-off immediately. The alarm status is reached after the time set on Pr11 (factory setting 90") and can
be reset by pressing and holding the
list on the "Assistance" page of the KLOVER website.
Appliance's conditions after a blackout
Previous state
OFF
CHECK UP
LOAD PELLET
FIRE WAIT
FIRE WAIT / LOAD PELLET
FLAME LIGHT
FLAME LIGHT
WORK (any phase)
WORK (any phase)
BRAZIER CLEANING
BRAZIER CLEANING
FINAL CLEANING
STAND-BY
Anomalies, causes and possible remedies
Anomaly
Presence of smoke in the room.
Presence of soot in the room.
The glass dirties very quickly.
"SERVICE EXPIRY" message appears on the display.
The "DEVICE NOT FOUND" message appears on the
display.
38
Cause
This occurs when the measured combustion air
flow is below the set threshold. NOT APPLICABLE
TO THIS PRODUCT.
This occurs when the brazier is not correctly
aligned during the cleaning phase (initial or during
shut-down).
button. In case of anomaly, contact the authorised KLOVER Technical Assistance Centre – consult the
O
Blackout duration
Any
Any
Any
Any
Any
Duration < Pr48 (30 sec)
Duration > Pr48 (30 sec)
Duration < Pr48 (30 sec)
Duration > Pr48 (30 sec)
Duration < Pr48 (30 sec)
Duration > Pr48 (30 sec)
Any
Any
Possible solution
Check the tightness of the fume pipe.
Check the tightness of the fume pipe.
Check the ash suction machine's filter.
Check the cleanliness of the fume exhaust system.
Check the quality of the fuel.
Check the draught of the flue.
Contact the Technical Assistance Centre to perform extraordinary maintenance on the
product.
(The number of residual hours for extraordinary maintenance is indicated in the "STOVE
STATUS" menu under the "SERVICE" field)
Check the battery charge.
Check that the remote control is not too far from the appliance.
Contact the Technical Assistance Service in case of anomalies on the PCB or remote
control.
Possible solution
Contact the authorised KLOVER Technical
Assistance Centre.
Check that the fire door is properly closed.
Contact the authorised KLOVER Technical
Assistance Centre.
State after power is restored
OFF
CHECK UP
BLACKOUT ALARM
BLACKOUT ALARM
BLACKOUT ALARM
FLAME LIGHT
CLEANER STAND-BY with automatic re-ignition
after machine cooling
WORK (any phase)
CLEANER STAND-BY with automatic re-ignition
after machine cooling
BRAZIER CLEANING
CLEANER STAND-BY with automatic re-ignition
after machine cooling
FINAL CLEANING and after cooling OFF
STAND-BY
CS.SB80.IST_EN_Rev. 2.0_09-23
MAINTENANCE
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