Preparation
Before You Connect with Your Smartphone
Monitor and control your garage door from anywhere using the myQ app.
BEFORE YOU BEGIN:
You will need:
•
Wi-Fi enabled smartphone, tablet or laptop
•
Broadband Internet Connection
•
Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required)
•
Password for your home network (router's main account, not guest network)
TEST THE WI-FI SIGNAL STRENGTH
Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile
device in the place where your garage door opener will be installed and check the Wi-Fi
signal strength.
For compatible router specifications and help, visit support.chamberlaingroup.com.
See page 13 to connect the garage door opener to a mobile device.
Check Signal Strength. If you see:
Wi-Fi signal is weak.
The garage door opener may connect
to your Wi-Fi network. If not, try one
of the options below to improve the
Wi-Fi signal:
No Wi-Fi signal.
The garage door opener will not be
able to connect to your Wi-Fi network.
Try one of the options below to
improve the Wi-Fi signal:
• Move your router closer to the garage door opener to
minimize interference from walls and other objects
• Buy a Wi-Fi range extender
4
Wi-Fi signal is strong.
The garage door
opener will connect to
your Wi-Fi network.