Publicidad
Idiomas disponibles
Idiomas disponibles
VELYEN EXPORT WARRANTY POLICY
Velyen Elevacion y Engrase, S.A. gives 6 months warranty on any faulty part arisen from its fabrication
process.
This warranty ensures the repair or replacement, free of charge, of any faulty part from origin. These actions
will never extend the original warranty period.
Warranty period begins to count from Velyen invoice date.
It will not be considered warranty any complaint arisen from:
-
Not to follow installation, use or maintenance instructions recommended by the manufacturer.
-
Wrong operation or use. Please read carefully operating instructions and use the machine according to
Standards EN-1493:2010
-
Wrong assembly of the equipment.
-
Any assembly, repair or maintenance work made by non-authorized technicians that are not trained or
authorized by TAS Velyen contract.
-
Electrical installation defects.
-
Power supply damages or alterations.
-
Fire, floods, rain, snow, catastrophes and cases of Force Majeure.
-
Anomalies on environmental conditions, absence of cleanness, outside objects presence or corrosive
materials handling.
-
Corrosion due to pressure-water cleaning.
-
Non-original and new spare parts or original optional accessories.
-
Exceed useful life per year of 1.800 hours
-
Consumption of batteries, leds or consumables parts.
-
Mechanical damages or paint damages during the transport unless Insurance Cover included in the
invoice.
-
Any anomaly will not be accepted 18 months after invoice date.
-
It is compulsory to send the assembly checklist with all the points, and maximum 3 months after the
installation, so that the guarantee is activated in our system.
The buyer will never be right to cancel the sale-purchase contract and claim other damages or compensation
since VELYEN will only assume the repair or replacement of faulty parts from origin which could reduce or null the
efficiency of its products.
004152 – 04/2021
(All countries except Spain)
Pág. 5
Publicidad
