OHAUS Endeavor 5000 Serie Manual página 28

EN-26
3.1. Troubleshooting
During operation, any rattling or ticking sounds may indicate a loose screw on the tray, a tray attachment, or an
accessory. All accessories should be sufficiently tightened in place before starting the unit.
The following table lists error codes associated with common problems and possible causes and remedies. If the
problem persists, contact OHAUS or your authorized dealer.
Error* Cause of Error
Speed Error
E3
no / low tray speed, excess motor speed
Load Error
E4
Uneven / excessive tray loading, high
vibration, motor overload
*In the event a foot (suction cup) has come loose from the bench top, the unit may register an errant E4
error message due to the instability of the unit. Reset the power switch to clear this error. Firmly press
down on the four (4) corners of the unit, creating a strong suction to the work surface (do not place on
bench mat).
How to Fix
Broken drive belt, malfunctioning speed sensor, seized
bearing, mechanical obstruction, tray overload.
Reset the power switch to clear this error. Check for
mechanical obstructions.
If the E3 error persists, remove power from the unit
and contact an Ohaus representative for repair. End
user should NOT attempt repair.
Uneven / excessive loading, loose suction cup foot*,
mechanical obstruction
Toggle the rocker switch to clear this error. Reduction
of load / even load distribution may resolve this error.
Alternatively, disabling the Overload Detection
feature may resolve this fault, please see the
Instruction Manual for entering the Menu and
disabling this feature.
If the E4 error persists, remove power from the unit
and contact an Ohaus representative for repair. End
user should NOT attempt repair.
Endeavor 5000 Series