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Coway APMS-1020A Manual Del Usuario página 24

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TROUBLESHOOTING
The product may not operate correctly for trivial reasons or due to unfamiliar methods of use
that are not product malfunctions. In such cases, the problem can be solved easily without the help of a
service center if the following items are checked. If the problem is not resolved even after checking the
following, please contact a service center.
Problem
There is no
breeze.
Air volume
doesn't change.
There is
considerably less
air volume than
when I first used
the purifier.
There's a smell
from the air vent.
The pollution
indicator
always shows the
same color.
The air quality
indicator is
blinking.
If other functional
defects occur
The refill water
indicator is on.
23
Check
• Is the power plugged in?
• Is the entire display off?
• Is there a power failure?
• Is the water tank not fully in place? Ensure the water tank is installed all the way.
• Is the purifier operating manually?
• Is the purifier operating on calm
mode?
• Is it past time to clean or replace
the filters?
• Is it past time to clean or replace
the filters?
• Is there dust on the particle
sensor lens?
• Does the dust pollution level
continuously appear high?
• Does the dust pollution level
continuously appear low?
• Request service.
• Check the problem, then unplug the power and contact or request service.
• Is the water tank not fully
installed?
Possible Solutions
The power plug must be plugged into a
220 V – 240 V~ 50 Hz, 60 Hz socket.
Press the power button, then select your
desired feature.
After the power comes back on, use the
purifier.
Turn on your desired operating mode.
Air volume is set at minimum during calm
mode.
Check your filter cleaning and replacement
cycle and clean or replace filters.
Check your filter cleaning and replacement
cycle and clean or replace filters.
Clean the particle sensor lens.
Set the particle sensor sensitivity to
insensitive or standard.
Set the particle sensor sensitivity to sensitive
or standard.
Ensure the water tank is installed all the way.

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