Dreame X40 Ultra Manual Del Usuario página 16

Troubleshooting
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Problem Solution
It takes about 4.5 hours to fully charge the robot when its battery is low.
The charging speed is If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow
slow. down to extend the battery life.
The charging contacts on both the robot and the base may be dirty, please wipe them with a dry cloth.
Check whether the dust box filter is clogged. If so, clean it or replace it.
The noise increases
A hard object may be caught in the main brush or the dust box. Check and remove any hard object.
while the robot is
The main brush or the side brush may become tangled. Check and remove any foreign objects.
operating.
Switch the suction mode to Standard or Quiet.
Objects such as power cords and slippers should be organized before using the robot.
The robot moves Working on wet slippery surfaces causes the main wheel to slip. It is recommended to dry the wet places before using
without following the the robot.
set route. Wipe the bumper window and 3D dual-line laser sensors on the robot with a clean, soft cloth to keep them clean and
unobstructed.
Make sure that the doors of the rooms to be cleaned are open.
Check whether there is a threshold higher than about 2 cm at the door of the room. The robot cannot climb over high
The robot misses the
thresholds or steps.
rooms to be cleaned.
The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally.
Please try drying the floor before using the robot.
The robot will not Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming cleaning.
resume cleaning after The robot will not resume cleaning after you manually place the robot on the base station or send the robot to charge
charging. via the app or the button
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Troubleshooting
Problem Solution
The station cannot Check whether the dust bag in the dust tank is full.
automatically empty If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base station,
the dust box. or the dust box. If any, clean the blocked part in time.
Check whether the seal on the used water tank is loose or not correctly installed, and manually reset it if so. If the
The water level in problem persists, please contact the after-sales service team.
the washboard is Gently press down on the used water tank to make sure it is installed correctly.
abnormal. Remove the washboard and check whether the sewage drain is blocked and clean it.
Check the cleaning solution. Do not add any liquid other than the officially-approved cleaning solution.
The mop pad holder is Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the robot. If the
raised abnormally. problem persists, please contact the after-sales service team.
There is water under
When taking out the clean water tank, some water in the pipe may be left under the tank or around the seal. This is
the clean water tank or
normal. Please wipe with a dry cloth.
around the seal.
For more support, contact us via https://global.dreametech.com
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