ECOVACS WINBOT W2 OMMNI Manual De Instrucciones página 25

Troubleshooting
No. Malfunction
WINBOT moves in an
1 irregular pattern during
cleaning.
Voice prompt: "Not enough
2
air pressure."
Voice prompt: "WINBOT is
3
trapped."
4 WINBOT does not spray.
Possible Causes
Wiping Pad is too wet.
WINBOT has cleaned unrecommended
stains, such as grease.
Wiping Pad is attached improperly.
There are gaps or cracks on the window
surface.
There are low obstacles on the window
surface.
Driving Wheel Tracks are stuck.
There are low obstacles on the window
surface.
No ECOVACS WINBOT Cleaning Solution
in the Water Tank.
Auto Spray is disabled.
Insufficient ECOVACS WINBOT Cleaning
Solution
Solutions
Replace the Wiping Pad as described in Maintenance.
Replace the Driving Wheel Tracks as described in
Maintenance.
Remove the Wiping Pad and reattach it.
Do not use WINBOT on windows with gaps or cracks.
Cover the obstacles with your hand.
Check if there is any dust or debris on the Driving Wheel
Tracks. If so, clean them as described in Maintenance. If
the problem persists, contact Customer Service.
Currently, WINBOT cannot detect obstacles or window
frames lower than 4m,m. Help WINBOT navigate via the
app.
Add ECOVACS WINBOT cleaning solution.
Enable Auto Spray via the app.
1. Turn WINBOT off. Then, restart and reattach WINBOT.
2. If the problem persists, go to the app for solutions or
contact Customer Service.
25 EN