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BatteryPRO | E-HEALTH Charge 20
Multi language digital user manual
Troubleshooting - No status code
Conditions
Black screen
Stuck on boot or service screen
Indication page transfer from
charging preparation to settlement
directly
Stuck on SOC 100% or 0%
settlement page without charging
1.
Incorrect input power or connection fault, please supply power correctly and reset
the power
2.
Charger auxiliary power, display, or other faults. Please contact your dealer
1.
System is in update or self-check procedure, please wait
2.
Other faults of charger, please reset the power or restart the charger
3.
Please contact your dealer
1.
Please unplug the charging cable and try again
2.
Please check the EV charge port indicator or meter whether the target
charging limit has been done or terminated before default charging time *
3.
Drive the EV away for few meters / feet and return, then try again
4.
Charger handshaking failed, please reset, or turn off and restart the charger
5.
Please contact your dealer
1.
Please check EV charge port indicator or meter, whether full charged, the
target charging limit is done or stopped before default charging time*
2.
Please unplug the charging cable and try again
3.
EV messages load failed. Please turn off and restart the charger
4.
Please contact your dealer
Troubleshooting guide
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