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BatteryPRO | E-HEALTH Charge 20
Multi language digital user manual
6.
After unplugging the charging cable, contact management staff to turn off restart the charger and
try again
7.
If charging terminated but the charging cable cannot be unplugged, please follow the EV user
manual, press release button (on EV or remote controller) or manual unlock switch. If all these
methods are unavailable, please contact management staff to turn off and restart the charger
Status code
23758
23809
23814
23844
23847
Conditions
EV side feedback code
procedure error
Charger missed the first-
message from EV
EV side hand shaking
feedback incorrect
EV side V2G communi-
cation time out
Charging cable insulation
test time out
Troubleshooting methods
1.
Please unplug the charging cable, release EV side
charging limit, and try again
2.
Please follow step 1~7 for troubleshooting
1.
Charging cable is not locked by EV side, please un-
plug, and plug the charging cable completely with
a "clicking" sound
2.
Please follow step 1~7 for trouble shooting
1.
Please unplug the charging cable, restart BMS on
EV side, and try again
2.
Please follow step 1~7 for troubleshooting
1.
Please unplug the charging cable, restart BMS on
EV side, and try again
2.
Please follow step 1~7 for troubleshooting
1.
Please unplug the charging cable and try again
2.
Please unplug the charging cable, restart the char-
ger, and try again
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