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User Issue
The cleaner does not
respond to the remote
control.
The cleaner is not
cleaning the pool
effectively.
The cleaner does not
collect debris or go
forward.
7.2
Charging Caddy Behavior
User Issue
Cleaner Behavior
The cleaner
The battery LED on the
will not
cleaner does not blink
charge
when the cleaner is on the
charging station.
The battery LED on the
cleaner blinks red 4 times
when the cleaner is on the
charging station.
The battery LED on the
cleaner blinks orange for
a few seconds or minutes
then switches to solid
green when cleaner is on
the charging station.
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Possible Cause
Bright sunlight may interfere
with the signal.
Cleaner may not have
enough battery to respond
to the commands of the
remote control.
Remote control LED light
blinks red.
Filter canister is full or dirty.
Brushes are worn.
The cleaner is not fully
charged.
Debris jamming traction
motor.
Charging Caddy Behavior
The charging station is
connected but the LED under
the station is off or blinking
(instead of green) when the
cleaner is placed on it.
The LED under the charging
station is green when the cleaner
is placed on it.
• The charging station is
plugged into a GFCI outlet.
• The charging station LED is
green when the cleaner is
placed on it.
• The charging station LED
is red when the cleaner is
placed on it.
Polaris
FREEDOM
PLUS Cordless Robotic Cleaner | Owner's Manual
®
™
Suggested Solution
Hold tip of the remote underwater pointing at the
cleaner's antenna to send a command. Maximum
distance between remote control and cleaner is 20
feet (7m).
Use the retrieval hook to remove cleaner. Recharge
cleaner for next use.
Replace AA batteries in remote control.
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then, re-
submerge the cleaner (see Clean the Filter Canister).
Check the wear indicator(s) (see Replacing Wear Parts).
Charge the cleaner.
Remove any debris in the front brush area.
• The cleaner is not positioned
correctly on the charging
station.
• Clean charging contacts on
the cleaner and the charging
station with a cloth and fresh
non salt water.
• The charging station is faulty,
contact your service center
for a diagnostic review or
contact Technical Support at
1.800.822.7933.
• Clean charging contacts on
the cleaner and the charging
station with a cloth and fresh
non salt water.
• Remove the cleaner from the
charging station. If the battery
LED on the cleaner turns
off instead of indicating the
charge level the battery needs
replacing.
Suggested Solution
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