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Cleaning and maintenance
Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please
see below.
Warning! Don't try to repair the appliance yourself. If
the problem persists after you have made the checks
mentioned below, contact a qualified electrician,
authorized service engineer or the shop where you
purchased the product.
Problem
Appliance is not
working correctly
Odours from the
compartments
Noise from the
appliance
Possible cause & Solution
• Check whether the power cord is plugged into the power outlet
properly.
• Check the fuse or circuit of your power supply, replace if necessary.
• It is normal that the freezer is not operating during the defrost
cycle, or for a short time after the appliance is switched on to
protect the compressor.
• The interior may need to be cleaned.
• Some food, containers or wrapping cause odours.
The sounds below are quite normal:
• Compressor running noises.
• Air movement noise from the small fan motor in the freezer
compartment or other compartments.
• Gurgling sound similar to water boiling.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need
you to check and take action:
• The cabinet is not level.
• The back of appliance touches the wall.
• Bottles or containers fallen or rolling.
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