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Idiomas disponibles
7 - Troubleshooting
EN
Problem
Nothing works
Heating elements do not heat
properly
Heating elements cycle off even when
elements are turned to their highest
settings
Glass ceramic surface is seethrough or
appears to be red in color.
Lock Key blocked after first connecting
or unresponsive touch control.
12
Cause
Cooktop not connected to proper
electrical circuit.
Fuse is blown or circuit breaker is
tripped.
No electricity to the cooktop.
Cooktop is in lockout mode.
Cooktop is connected to 120 volt power
supply.
Power supply connection is loose.
Improper cookware is being used.
Heating element temperature limiters are
temporarily shutting off the elements due
to exceeding the maximum allowable
temperature.
Under direct or bright lighting, you will
sometimes be able to see through the
glass and into the chassis due to its
transparent quality. You may also notice
a red tint under these conditions
When first connecting electrically or after
a power failure, any direct strong light
over the sensor area may affect the touch
control functionality.
Possible Remedy
Have electrician verify that the proper
rated cooktop voltage is being supplied
to the cooktop. Have electrician replace
fuse or reset circuit breaker.
Have electrician check your power
supply.
Unlock cooktop.
Have electrician connect cooktop to the
proper rate cooktop voltage.
Have electrician tighten the connections
at the junction box.
Select proper cookware as outlined in
the Cooktop Operation section of this
manual.
This is a normal operating condition,
especially during rapid heat-up
operations. The element will cycle back
on automatically after it has cooled
sufficiently.
These are normal properties of black
ceramic glass panels.
When powering on the unit make
sure that no strong light is shining
direct over the touch control zone, it
can compromise the start-up sensor
calibration resulting in an unresponsive
touch control.
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