CONSUMER INFORMATION
Honda Publications
These publications will give you additional information for maintaining
and repairing you engine.You may order them from an authorized
Honda engine servicing dealer.
Shop Manual:
This manual covers complete maintenance and
overhaul procedures. It is intended to be used by a
skilled technician.
Parts Catalog:
This manual provides complete, illustrated parts
lists.
Distributor/Dealer Locator Information
United States, Puerto Rico, and U.S. Virgin Islands:
or visit our website: www.honda-engines.com
Call (800) 426-7701
Canada:
or visit our website: www.honda.ca
Call (888) 9HONDA9
For European Area:
visit our website: http://www.honda-engines-eu.com
Customer Service Information
Servicing dealership personnel are trained professionals. They should
be able to answer any question you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership's management.
The Service Manager, General Manager, or Owner can help. Almost
all problems are solved in this way.
United States, Puerto Rico, and U.S. Virgin Islands:
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for your
area.
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Office as shown.
All Other Areas:
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Office as shown.
<<Honda Offices>>
When you write or call, please provide this information:
• Equipment manufacturer's name and model number that the engine
is mounted on
• Engine model, serial number, and type (see page 9)
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services your
engine
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
12
United States, Puerto Rico, and U.S. Virgin Islands:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, 8:30 am - 8:00 pm EST
Canada:
Honda Canada, Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Telephone:
(888) 9HONDA9
(888) 946-6329
English:
(416) 299-3400
French:
(416) 287-4776
Facsimile:
(877) 939-0909
(416) 287-4776
Australia:
Honda Australia Motorcycle and Power Equipment Pty. Ltd.
1954-1956 Hume Highway Campbellfield Victoria 3061
Telephone: (03) 9270 1111
Facsimile: (03) 9270 1133
For European Area:
Honda Europe NV.
European Engine Center
http://www.honda-engines-eu.com
All Other Areas:
Please contact the Honda distributor in your area for assistance.
English
Toll free
Local Toronto dialing area
Local Toronto dialing area
Toll free
Local Toronto dialing area