After-Sales Service And Maintenance - SOPRO COMEG SYMBIOZ Cam Manual De Usuario

9

AFTER-SALES SERVICE AND MAINTENANCE

This device does not require any special maintenance operations.
Note: misuse of the device is not covered by the warranty.
If a fault persists and the device has to be returned to the after-sales service department, ensure
that it is shipped in its original packaging.
Similarly, it is advisable to return the device in its entirety (control unit, power cables).
Kindly attach to the shipping order a short explanatory note about the fault noted.
The equipment must be disinfected before it is returned for repair. When returning the
equipment, check its condition and note any exceptions on the shipping order if necessary, and
confirm these with the shipper by registered mail within 48 hours. If any equipment shipped by
us suffers damage during transport, the total amount for repairs will be charged either to the
shipper if notification of the exceptions has been given within the deadline, or failing such, to
the recipient. In the event of an incident, kindly contact our customer service department or your
nearest sales representative.
- 26 -