WARRANTY
HOME UNITS
EZ Dry by Excalibur Dehydrators are built to a such a high standard they come with a limited
warranty. We have replacement parts on hand, if a component of your dehydrator is
accidentally damaged or needs warranty repair. Our limited warranty covers all plastic and
electrical components for a limited time free of charge. For the balance of the warranty new
or rebuilt replacements for factory defective electrical parts will be supplied at no charge.
Shipping of the electrical parts are the responsibility of the customer.
We recommend that you properly register your purchase by completing the warranty registration
online. Or fill in the details on your warranty card and return it within one week from date of
purchase or receipt. This warranty gives you specific legal rights. You may also have other
rights which vary from state to state.
ONE-YEAR WARRANTY
Your Dehydrator is warranted for one year from date of purchase or receipt against all defects
in material and workmanship. Should your appliance prove defective within one year from
date of purchase or receipt, return the unit, freight prepaid, along with an explanation of the
claim to: 8250 Ferguson Ave., Sacramento, CA 95828. (Please package your appliance carefully
in its original box and packing material to avoid damage in transit. Excalibur is not responsible
for any damage caused to the appliance in return shipment.) Under this warranty, Excalibur
undertakes to repair or replace any parts found to be defective.
This warranty is only valid if the appliance is used solely for household purposes in accordance
with the instructions. This warranty is invalid if the unit is connected to an unsuitable electrical
supply, or dismantled or interfered with in any way or damaged through misuse.
INTERNATIONAL
LIMITED TIME WARRANTY- PARTS ONLY
If you have warranty questions, please contact Customer Service at (800) 875-4254 or
(916) 381-4254 from 8am-5pm Mon-Fri Pacific Standard Time.
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