BioTel Care BGM 4 Manual Del Usuario página 54

Action to take: Restart meter and contact Telcare support
if the problem continues. Call Telcare at (888) 666-4530
(US) or (1) (978) 610-4688 (International).
2. Error Message: "Used Strip Detected! Please insert a new
strip."
What it means: Your test strip may be used or damaged.
Action to take: Repeat the test with a new test strip.
Remember, add the sample only when you see the
prompt on the display screen.
3. Error Message: "Not Enough Blood" or "Not Enough
Control Solution"
What it means: There is not enough blood or too much
blood or control solution on the test strip to give a
reliable reading.
Action to take: Remove the test strip and repeat the test
with a new test strip.
4. Error Message: "The temperature of the environment is
too high!" or "The temperature of the environment is too
low!"
What it means: The meter is too hot or too cold.
Action to take: Move the meter into an area that is
between 50˚F (10˚C) and 104˚F (40˚C). After receiving
this error, allow the meter to be at room temperature
for at least 30 minutes before testing blood or control
solution.
5. Error Message: "No network connection. Reading will be
sent when a connection returns."
What it means: The meter is unable to connect to the
server.
Action to take: See "Communication Errors" below (pg.
56 ). If this is not resolved and you have more than 1
bar of cellular signal strength, call customer service.
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