Miltenyi Biotec gentleMACS Manual Del Usuario página 82

Error
Program is assigned to a
tube position and displays
a red error message.
Shortcut to a program
cannot be created in the
Favorites folder. The
instrument displays the
message "Memory is worn
out. File cannot be saved."
Folder cannot be accessed.
The instrument displays
the message "Program
folder cannot be opened!".
Table 6.1: Errors, sources of errors, and user actions
6
80
Cause of error
The electrical contacts of the instrument or
the heater are dirty or corroded.
Program contains a heating step and no
heater is installed.
The Favorites folder has reached the
maximum limit of 20 shortcuts.
Remedy
Carefully clean the heater
contacts of the instruments
and the resp. heater using a
cloak soaked with water or
70% ethanol.
Carefully check the heater for
signs of damage. If no visible
signs of damage can be
detected, switch the
instrument OFF and ON again
and retry to run the program.
Contact Technical Service.
Press the tube position on the
instrument's display for more
information.
Install heater.
Delete other program
shortcuts in the Favorites
folder.
Restart the device and try
again. If the problem persists,
contact Miltenyi Biotec
Technical Support.