'tYHQHåEXGHWHNRQWDNWRYDW
VOXåEX(XURSHDQ+HOS/LQH
QH]DSRPH WHVLS HþtVWGRGDWHNR
HãHQtSUREOpP $7DNpVWUiQN\
&UHDWLYHYVtWL:HENWHUp
QDOH]QHWHQDDGUHVH
ZZZFUHDWLYHFRPREVDKXMtUDG\
SURHãHQtSUREOpP $DQHMQRY Mãt
RYODGDþH
&tOHPQDãtVSROHþQRVWLMHSRVN\WQRXWYiPQHMOHSãtSURGXNW\VSROXVQHMOHSãtWHFKQLFNRXSRGSRURX
9StSDGåHEXGHWHYRODWOLQNXWHFKQLFNpSRGSRU\PMWHSLSUDYHQ\QiVOHGXMtFtLQIRUPDFH
3URGRVDåHQtU\FKOHMãtDHIHNWLYQMãtWHFKQLFNpSRGSRU\YiPGRSRUXþXMHPHSRXåtWQHMGtYHVWUiQN\
WHFKQLFNpSRGSRU\VSROHþQRVWL&UHDWLYHYVtWL:HE%\OOLYiãSRþtWDþMLåSHGLQVWDORYDQêSURGXNWHP
&UHDWLYHPOE\EêWKODYQtP]GURMHPWHFKQLFNpSRGSRU\YiãGRGDYDWHOV\VWpPX
2EODVWWHFKQLFNpSRGSRU\SUR(YURSXQDQDãLFKVWUiQNiFKYVtWL:HEQDDGUHVHZZZFUHDWLYHFRPMH
SU$EåQDNWXDOL]RYiQDDREVDKXMHQiVOHGXMtFtLQIRUPDFH
)$4
6ROYH<RXU2ZQ3UREOHP
'RZQORDGGULYHUV
/LEUDU\
(PDLO<RXU3UREOHP
3tVWXSNQHMQRYMãtPLQIRUPDFtPRSURGXNWHFK&UHDWLYHDRGSRYGLQD
REY\NOHNODGHQpRWi]N\
=DGiQtPNOtþRYêFKVORYP$åHWHSURKOHGiYDWREViKORXNQLKRYQX
WHFKQLFNêFKLQIRUPDFt
5\FKOêStVWXSNQHMQRYMãtPRYODGDþ$PSURSURGXNW\&UHDWLYH
=GHQDOH]QHWHGRNXPHQW\SURãLURNpVSHNWUXPSURGXNW$VSROHþQRVWL
&UHDWLYH
9\SOWHZHERYêIRUPXOiSURVOXåEXWHFKQLFNpSRGSRU\DRGHãOHWHMHM
167