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TROUBLE SHOOTING
Under the proper circumstances, your Vacuum Sealer will give you many top-notch vacuum
performances. In some instances, problems may arise. Please review this trouble shooting
page prior calling customer support.
Note: In order to maintain a longer product life, we strongly recommend to stop at least 20
seconds between each seal. In order to avoid burning your hand, when you open the machine
lid, press "Seal" button, "E1" will blink on the digital displayer, the machine does not heat. Just
simply close the machine lid to use the machine again.
When machine is under long time working and is overheat, the thermal overload will start to
protect the machine. "E2" blinking appears on the digital displayer. In this case please shut
down the machine and cut off the electricity, and allow the machine rest for about 20mins.
And then re-connect and re-start the machine.
A protective device will protect the machine from overheated. When the display shows E3,
shut down the machine and cut off the power. Let the machine rest for around 20 minutes.
Then restart the machine.
THE VACUUM SEALER WON'T TURN ON
• Ensure that the machine is properly plugged into a grounded outlet.
• Check the power cord for tears and frays. Do not use machine if power cord is damaged.
THE VACUUM SEALER DOESN'T PULL A COMPLETE VACUUM WITH BAGS
• To vacuum and seal properly, edge of bag must be across the seal bar. Make sure bag is
inside the chamber seal gasket and that there are no wrinkles in the bag along the seal bar.
• If packaging from a roll bag, make sure first seal is complete and that there are no gaps in
either seal.
• The Vacuum Sealer and vacuum bag need to be clean, dry and free of debris for the
vacuum process to be successful. Wipe surface of seal bar and inside of bag and try again.
VACUUM BAG LOSES VACUUM AFTER BEING SEALED
• Sharp items can puncture small holes in bags. To prevent this, cover sharp edges with paper
towel and vacuum in a new bag.
• Some fruits and vegetables can release gases (out-gassing) if not properly blanched or
frozen before packaging. Open bag. If you think food spoilage has begun, discard food. If
food spoilage has not yet begun, consume immediately. If in doubt, discard food.
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