Bloom Lab shows
EN
recoverable error.
Bloom Lab shows fatal error. Bloom Lab internal error, not
Bloom Lab does not work.
12
Bloom Test strip was inserted
earlier than expected.
QR code on the Bloom Test strip
cannot be read.
Bloom Test strip has been used
already or does not match the
information provided on the
registered test package.
Bloom Test strip was not inserted
properly.
Bloom Test strip was removed
during measurement.
Bloom Test strip inserted too late
for measurement.
The temperature that the Bloom
Lab is exposed to is above 40°C.
The temperature the Bloom Lab
is exposed to is below 15°C.
recoverable.
Bloom Lab has no power
supply.
Bloom Lab internal error.
Bloom Lab not responding.
Table N°3: Troubleshooting
Remove the Bloom Test strip from the Bloom Lab and
follow the steps according to the Bloom App.
Remove the Bloom Test strip from the Bloom Lab and
follow the steps according to the Bloom App.
Try inserting the Bloom Test slower or faster.
Remove the Bloom Test strip from the Bloom Lab and
follow the steps according to the Bloom App.
Remove the Bloom Test strip from the Bloom Lab and
follow the steps according to the Bloom App.
Re-insert the Bloom Test strip into the Bloom Lab and
follow the steps according to the Bloom App.
Please repeat the testing procedure by using a new test.
Information: When a Bloom Test strip is inserted later
than expected, the sample can not be evaluated.
Ensure an ambient temperature below +40°C. Take
care that the Bloom Lab is not exposed to direct sunlight.
Ensure an ambient temperature above 15°C.
Contact technical support for assistance.
Make sure that the Bloom Lab is plugged in as instructed.
Contact technical support for assistance.
Disconnect and reconnect the Bloom Lab from the power
supply and wait for the boot process to be finished.
4-3-6-2 Bloom Lab IFU, 09.04.2020, V1.0