Motorola Solutions PMPN4593 Guia Del Usuario página 45

Chapter 9
Charger Troubleshooting
Table 16: Troubleshooting
Problem
Charger powers On, but the LED does not flash
Green.
Battery inserted, but LED remains Off and dis-
play does not identify battery.
Fault
• Charger display shows the following when
the battery is thought to be an authorized
Motorola Solutions battery:UNKNOWN BAT-
TERY
• Charger display shows the following when
preparing an authorized Motorola Solutions
Lithium-ion battery for shipment: CANNOT
DISCHARGE FOR LI SHIPMENT
What to do...
Make sure that the power cord is securely plug-
ged into the charger and an appropriate AC
power outlet. Ensure that there is power to the
outlet.
Inspect fuses and replace as necessary.
If battery is inserted into any Pocket except
Pocket 1, and if Power Saver is Enabled, then
press the Menu button.
See Fault.
Check if the radio or the stand-alone battery is
inserted correctly.
Check for contact contamination or corrosion:
• Remove the radio or stand-alone battery
from the charger.
• Verify that the battery is an authorized Mo-
torola Solutions battery listed in Motorola
Solutions Authorized Batteries. Other batter-
ies may not charge.
• Inspect the charging contacts on the battery
for contamination or corrosion. Clean the
charging contacts using a dry cloth.
• Inspect the charging contacts in the charger
pocket for contamination or corrosion. If con-
tamination or corrosion are found, remove
power from the charger and clean the charg-
ing contacts using a dry cloth.
Try replacing the battery. If the fault no longer
exists, take the faulted battery out of service.
If the fault persists with the replacement battery,
take the charger out of service.
Remove the radio or stand-alone battery from
the charger.
Verify that the battery is an authorized Motoro-
la Solutions battery listed in Motorola Solutions
Authorized Batteries. Other batteries may not
charge. If the battery is an authorized Motorola
Solutions battery, then:
MN008300A01-AB
Charger Troubleshooting
45