9.1 Possible Faults / Troubleshooting
Vaporizer cannot be switched on
ERR 001
ERR 002
ERR 003
ERR 004
ERR 005
9 FA U LT S
Device is empty.
Device temperature is
too high.
Device temperature is
too low.
USB charger or USB-C
cable is not suitable.
The Vaporizer is faulty.
It was blown into the
Vaporizer.
55
XCheck battery display.
XCharge battery if necessary.
XLet the Vaporizer cool down.
XMove the Vaporizer to a warm
environment.
XDo not heat the Vaporizer with an
external heat source such as a stove,
microwave or lighter.
XUse original STORZ & BICKEL
accessories.
XSwitch off the Vaporizer immediately.
XPull out the plug.
XContact our Service Center.
XBe careful not to exhale back into the
Vaporizer for future operations.