Service
Any technical questions? Complaint? Do you need
spare parts or operation manual?
Go to our website www.guede.com and the section
Service will help you quickly and without bureaucracy.
Please, help us to help you. In order to identify your device
in case of complaint, please indicate serial number, order
number and year of manufacture. All information is
available on the product label. To have all information
always at hand, put them down.
Serial number:
Order number:
Maintenance table
Defect
Possible cause
The pump does not
1.
Too much liquid in the pump.
pump or pumps too
2.
Suction piping not sealing.
little of liquid, the
3.
Too low engine power selected.
engine runs.
4.
Suction piping input filter
clogged.
5.
Suction piping clogged.
6.
Pump moving wheel blocked by
impurities.
7.
Too high suction lift/total head.
8.
Defective slide locking ring.
9.
Pump moving wheel not fitted
correctly.
10.
Damaged pump moving wheel.
11.
Irregular engine operation.
Vibration or noisy
1. Too high suction lift/total head.
operation
2. Foreign particle blocks the suction
piping and/or the pump moving
wheel.
3. Unstable installation.
4. Unstable machine installation.
5. Damaged pump moving wheel.
6. Other technical defect.
The engine does not
1.
Low fuel.
start or turns off
2.
No ignition spark.
during operation.
3.
Clogged carburettor.
4.
Clogged air filter.
5.
Other technical defect.
Year of manufacture:
Phone:
Fax:
E-Mail:
Important information for the customer
Please be sure to know that returning the product in or after the
warranty period must be made in the original packaging.
Remedy
1.
Pour liquid in the filling hole of the pump body.
2.
Tighten the suction piping and piping connectors with
Teflon tape. Replace the suction piping if irreparable
damage is detected.
3.
Increase engine power.
4.
Clean the filter.
5.
Clean the suction piping.
6.
Remove impurities.
7.
Change the installation so that the suction lift/total head
does not exceed maximum value.
8.
Replace the slide locking ring.
9.
Place the pump moving wheel correctly.
10.
Replace the pump moving wheel.
11.
Contact the customer service.
1.
Change the installation so that the suction lift/total head
does not exceed maximum value.
2.
Remove foreign particle.
3.
Stabilize the installation.
4.
Ensure stable position of the machine.
5.
Replace the pump moving wheel.
6.
Contact the customer service.
1.
Open the gasoline cock and/or refuel.
2.
Check the ignition switch. Or check the ignition plugs.
3.
Clean the carburettor.
4.
Clean air filter.
5.
Contact the customer service.
17
+49 (0) 79 04 / 700-360
+49 (0) 79 04 / 700-51999
support@ts.guede.com