Appendix A
Trouble Shooting
980003-100 Rev. B
This section addresses the most common issues user's
may face with operation and configuration of the Eltron
TLP2046 printer.
The first trouble shooting reference source is the
Common Problems Trouble Shooting table on the
following page.
Eltron International also provides a variety of information
and user support services:
•
Internet:
Web Address: http://www.eltron.com
e-mail: techsup@eltron.com
•
BBS: (805) 579-3445
The BBS supports data rates up to 28.8 BPS with No
Parity, 8 data bits, and 1 stop bit (n,8,1). Communications
software should have an ANSI Terminal Mode (not MS
Windows Terminal) such as Q-Modem.
•
CompuServe e-mail: 102251,1164
•
Customer Service: (800) 344-4003
To order printer supplies and accessories. Eltron accepts
Mastercard and Visa for phone orders.
•
Technical Support: (800) 344-4003
For your assistance and support with Eltron printers and
software.
Trouble Shooting
91