Troubleshooting
16. Troubleshooting
This section provides a guide for troubleshooting problems that may arise in the installation and operation of the
inverter.
Troubleshooting for the inverter must be performed by qualified personnel in compliance with the
general safety instructions in this manual.
16.1. Alarms. LED messages
LED
Alarm
Lighting*
Vdc1 overvoltage
Orange, 6
Vdc2 overvoltage
Orange, 6
Idc1 overcurrent
Red, 1
Idc2 overcurrent
Red, 1
Vbus overvoltage
Red, 2
Inst. Overvolt. Vac
Orange, 2
Vac out of range
Orange, 2
Inst. Overcurr. Iac
Red, 1
Iac out of range
Red, 1
Fac out of range
Orange, 3
DC/DC pwm fault
Red, 3
DC/AC pwm fault
Red, 3
DC/DC hw fault
Red, 3
DC/AC hw fault
Red, 3
Temperature alarm
Orange, 4
Fatal error
Not applicable Not applicable
Orange,
Manual stop
constant
Hardware error
Red, 1
Residual current
Orange, 5
Orange,
FW update
constant
ABE2011IQM01_C - Installation and Operation Manual
Description
Overvoltage in DC input number 1
Overvoltage in DC input number 2
Overcurrent in DC input number 1
Overcurrent in DC input number 2
Overvoltage in the bus
Instantaneous overvoltage at the
AC output
AC output voltage out of the
defined range
Instantaneous overcurrent at the
AC output
AC output current out of the
defined range
AC grid frequency out of the
defined range
Firmware fault in the DC/DC phase
Firmware fault in the DC/AC
conversion phase
Hardware fault in the DC/DC
phase
HW fault in the DC/AC conversion
phase
Temperature out of operating
range
The inverter has been manually
stopped.
The inverter displays a hardware
error
Residual current out of range
Inverter shutdown due to firmware
load
Solution
Check the connections of the PV array, ensuring the
series-parallel configuration of the panels is correct,
and that the maximum voltage of the inverter has
not been exceeded.
Check the installation in the DC part.
If the error persists, contact the Technical Service.
Check the connections of the PV array, ensuring the
series-parallel configuration of the panels is correct,
and that the maximum voltage of the inverter has
not been exceeded.
Check the connections of the AC side. Check that
the voltage of the electricity grid is within range.
Check the installation in the AC part.
If the error persists, contact the Technical Service.
Check the connections of the AC side. Check that
the frequency of the electricity grid is within range.
Check the installation in the DC and AC part.
If the error persists, contact the Technical Service.
This may be normal if the room temperature
exceeds the maximum of the unit. Check the
functioning of the fans. Protect the inverter from
direct exposure to sunlight. Cool the room where the
inverter is installed.
Not applicable
Start the inverter by means of the display.
Disconnect the DC and AC inverter. Wait until the
LEDs go off and re-connect. If the problem persists,
contact the Technical Service.
Check that there are no insulation faults in the PV
array. Check that the stray capacity of the PV array
does not exceed the maximum permitted.
Normal shutdown due to inverter firmware update.
Ingeteam
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