7 - TROUBLESHOOTING
Problem
No steam output from the wand The tip of the steam wand is
Leaks from filter holder
Difficulty in inserting the filter
holder on the group head
Incorrect position of the filter
holder once inserted in the
group
The flow of coffee is scarce
Troubleshooting/
Solution
clogged; unclog it with needle.
This problem is caused by the
way the tip is put into the milk.
Possible causes:
1 - The group head gasket is
worn or encrusted.
2 - The filter holder is incorrectly
inserted in the group.
The problem can be caused by
an excessive dose of coffee in
the filter holder.
Once inserted on the group, the
handle of the filter holder has
shifted to the right. The group
head gasket is worn.
The coffee is dispensed drop by
drop, the output time is too
long and the quality of it is
not good, the cream is dark.
Possible causes:
1 - The coffee is ground too
finely.
2 - The coffee has been pressed
too firmly in the filter holder.
3 - The dose in the filter holder
is excessive.
4 - The group shower head is
clogged.
5 - The filter holder filter basket
is clogged.
6 - The pump pressure is low
(< 9bar - 0.9 MPa) or not
working.
50
BEZZERA VICTORIA
MOD.
Advice
Clean the steam tip after each
use.
Clean
it
using
supplied.
Should
the
problem
again,
call
a
technician
Decrease the quantity of coffee
in the filter holder.
Call a specialised technician to
replace the group head gasket.
In cases 1-2-3, the problem
can be solved by adjusting the
grinding and/or dosing.
In
cases
4-6,
technician.
In case 5, clean or replace the
filter.
the
brush
occur
specialised
contact
a