TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Fan blades do not
1. Power is off or fuse
move
is blown.
Noisy operation.
1. Blades are loose.
2. Cracked blade.
Excessive wobbling.
1. Blades are loose.
2. Fan not securely
mounted.
3. Blade arms
incorrectly attached.
4. Fan too close to
vaulted ceiling.
1. No flash on
Remote control
malfunction.
transmitter LED.
2. The remote control
does not work.
CORRECTIVE ACTION
1. Turn power on or check fuse.
2. Turn power off. Loosen motor housing, check all
connections.
1. Tighten all blade screws.
2. Replace blades (call customer service).
1. Tighten all blade screws.
2. Turn power off. Carefully loosen canopy and
remount securely.
3. Reinstall blade arms.
4. Lower or move fan. Extension downrods are
available at Lowes Home Improvement.
1. Please check if the battery is installed into the remote
control. Make sure the battery is installed properly.
One side of the battery is positive and the other is
negative.
2. Try to pair the remote control to the receiver following
these steps: Turn the power to the fan off, then turn
the power to the fan on. Within 30 seconds of
restoring power, tap the "learn" key on the back of
the remote control. If learning is successful, the fan
light will blink three times and turn on. The fan will run
at the highest speed in corresponding direction per
seasonal slide switch.
16
WARRANTY
The manufacturer warrants this fan to be free from defects in workmanship and material present at
time of shipment from the factory for lifetime limited from the date of purchase. This warranty applies
only to the original purchaser. The manufacturer agrees to correct such defect at no charge or at our
option replace the ceiling fan with a comparable or superior model.
To obtain warranty service, present a copy of your sales receipt as proof of purchase. All cost of
removal and are the expressed responsibility of the purchaser. Any damage to the ceiling fan by
accident, misuse or improper installation, or by affixing accessories not produced by the
manufacturer of the fan, are at the purchaser's own responsibility. The manufacturer assumes no
responsibility whatsoever for fan installation during the lifetime limited warranty. Any service
performed by an unauthorized person will render the warranty invalid.
Due to varying climatic conditions, this warranty does not cover changes in brass finish, rusting,
pitting, tarnishing, corroding or peeling. Brass finish fans maintain their beauty when protected from
varying weather conditions. Any glass provided with this fan is not covered by the warranty. Any
replacement of defective parts for the ceiling fan must be reported within the first year from the date
of purchase. For the balance of the warranty, call our customer service department at
1-800-643-0067 for return authorization and shipping instructions so that we may repair or replace
the ceiling fan. Any fan or parts returned improperly packaged is the sole responsibility of the
purchaser. There is no further expressed warranty. The manufacturer disclaims any and all implied
warranties.
The duration of any implied warranty which can not be disclaimed is limited to the lifetime limited
period as specified in our warranty. The manufacturer shall not be liable for incidental, consequential
or special damages arising at or in connection with product use or performance except as may
otherwise be accorded by law. This warranty gives you specific legal rights and you also have other
rights which vary from state to state. This warranty supersedes all prior warranties.
Note: A small amount of "wobble" is normal and should not be considered a defect.
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-800-643-0067, 8 a.m. - 6 p.m.,
EST, Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
PART
DESCRIPTION
PART#
F
Blade Arm
104001-0386UB
G
Blade
108004-005661
CC
Decorative Screw
109000-0563UB
DD
Blade Screw
119000-2043BD
M
Remote Pack
990319-011400
F
CC
M
D
R
Printed in China
17
G
DD
D