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EXCEPT FOR THIS LIMITED WARRANTY, CHART HAS MADE NO WARRANTIES OR REPRESENTATIONS,
EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS ANY OTHER WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
NO REPRESENTATION OR STATEMENT OF CHART MAY CHANGE OR ALTER THIS LIMITED WARRANTY.
Any claims for breach of this limited warranty shall be governed by Georgia law and without regard to conflict of law rules thereof
and must be brought in a state or federal court in Georgia.
Some states do not allow limitations on implied warranties or on incidental or consequential damages, so the above limitations may
not apply. This limited warranty gives the Purchaser specific legal rights. Purchaser may also have other rights, which vary from state
to state.
This product may be covered by one or more patents, US and international. Please visit our website below for
the listing of applicable patents:
Pat. patents.gtls.io
Supplement to Chart Inc.
Limited Warranty Statement for Sales in Australia (AI)
General Terms:
"New Product" – Chart Inc. ("CHART") warrants to the original purchaser only (meaning
the party from whom CHART accepts the purchase order), whether such purchaser is a
wholesaler, distributor or end user ("Purchaser"), that each new Liquid Nitrogen Dewar
(collectively, the "New Products"), shall be free from defects in materials and workmanship for
a period of two (2) years from the date of shipment, except as provided below. CHART
warrants that the dewar vacuum integrity shall be free from defects in materials and
workmanship as listed below, except as provided in the Limited Warranty Provisions below:
Spectrum and CryoSystem Series, ET11, ET24, A-200, Workhorse 2003: 3 years / XC, SC,
and Lab Series, ET 23-JLM: 5 years.
"Repair/Blemished Product" – CHART warrants to the Purchaser that all repaired
equipment and factory blemished equipment (collectively, the "Repair/Blemished Products")
shall be free of defects in materials and workmanship for a period of (90) days from the date of
shipment, except as provided below. CHART warrants that the dewar vacuum integrity shall
be free from defects in materials and workmanship for a period of (I) year from date of
shipment, except as provided below.
"Service Part" - CHART warrants to the Purchaser that all Service Parts and Accessory Items
(each a "Service Part") are warranted for (90) days from date of shipment to be free of defects in
material and workmanship, except as provided below.
Sales of Product in Australia:
Where the Purchaser is the end user of the Product, the following additional
information is provided in relation to the warranty against defects (the Warranty)
provided by CHART (as set out in the Limited Warranty Statement).
1. In circumstances where a New Product, Repair/Blemished Product or Service Part
does not comply with the Warranty, CHART will at its expense repair or replace that
defective New Product, Repair/Blemished Product or Service Part, or refund the
purchase price at the sole discretion of CHART. CHART warrants that the
replacement or repaired New Product, Repair/Blemished Product or Service Part shall
be free from defects in materials and workmanship for the duration of the unexpired
portion of the Warranty, or 90 days from the date of reshipment to the purchaser,
whichever is longer.
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2. The Warranty is subject to the Limited Warranty Provisions set out below and all
exclusions and limitations set forth in the CHART Limited Warranty Statement.
3. To claim the Warranty, the Purchaser must contact CHART's affiliate in
Australia for further instruction, including the return of the defective New
Product Repair/Blemished Product or Service Part (at the Purchaser's
expense), to the following address:
Chart Australia Pty Ltd.
Unit 43/2 Railway Parade
Lidcombe, NSW 2141, Australia
Attention: Customer Service Department
Phone number: (02) 9749-4333
Email address: customerservice.australia@chartindustries.com
4. The Purchaser must otherwise comply with the requirements set out in the Limited
Warranty Statement when making a claim under the Warranty.
5. Notwithstanding the Limited Warranty Statement, our Products come with
guarantees that cannot be excluded under the Australian Consumer Law
(ACL). You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the Products repaired or replaced if the Products fail to
be of acceptable quality and the failure does not amount to a major failure.
6. The provider of the Warranty is CHART. Relevant contact details are set out below
for CHART (to claim the Warranty, please use the contact details provided in
paragraph 3 above):
(a) Customer Service Department
(b) Business Address:
Chart Inc.
2200 Airport Industrial Drive, Suite 500
Ball Ground, GA 30107 (USA)
(c) Phone number: 770-721-7759
(d) Email address: customerservice.usa@chart-ind.com
Repair of Products Sold in Australia
Where the Purchaser is the end user of the Product, the following additional information is
provided in relation to the repair of Products by CHART:
The Products may contain "user generated data" as defined under the Australian
Consumer Law (ACL). Repair of Products may result in the loss of user generated data.
This product may be covered by one or more patents, US and international. Please visit our
website below for the listing of applicable patents:
Pat. patents.gtls.io
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