Returning The Pump To The Manufacturer; Service Documentation - Grundfos MTS Serie Manual De Instrucciones

10.5 Returning the pump to the
manufacturer
Before returning the pump, make sure the following
requirements have been fulfilled:
• The pump has been depressurised.
• The pump is completely empty.
• All electrical connections have been
disconnected and the motor cannot be
accidentally switched on again.
• The pump has cooled down.
• The coupling guard has been dismounted.
• The spacer has been removed, if the coupling is
a spacer coupling.
• Auxiliary systems have been shut down,
depressurised and emptied.
• Pressure gauge lines have been dismounted.
Before returning the pump to the manufacturer, take
necessary measures, depending on the required
repair work, as listed in the table below.
Repair to be
Action before return
carried out...
... at the • Dismount the defective
customer's component and return it to
premises: the manufacturer.
... at the • Flush the pump and
manufacturer's decontaminate it if it was
premises: used for hazardous pumped
liquids.
... at the
• Return the complete pump,
manufacturer's
not dismantled, to the
premises for
manufacturer.
warranty repairs:
10.5.1 Contaminated products
CAUTION
Biological hazard
Minor or moderate personal injury
- Flush the product thoroughly with clean
water and rinse the product parts in
water.
The product will be classified as contaminated if it
has been used for a liquid which is injurious to health
or toxic.
If you request Grundfos to service the product,
contact Grundfos with details about the liquid before
returning the product for service. Otherwise,
Grundfos can refuse to accept the product for
service.
Any application for service must include details
about the liquid.
Clean the product in the best possible way before
you return it.
Costs of returning the product are to be paid by the
customer.

10.6 Service documentation

Service documents are available in Grundfos
Product Center at
http://product-selection.grundfos.com.
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